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    I have both auto and farm insurance through them. I switched to them after an issue with American Family Insurance and discovering that Center Mutual was more affordable. Since getting them around 4 years ago I have only had 1 claim, deer collision on a vehicle, and they took very good care of me. My farm insurance has been another story. I keep having trouble with the billing. I never get a bill from them when my premium is due, but I always get a statement from them saying if I don't pay my premium in a few days they will cancel my farm policy. This is very frustrating considering I never get a bill in the first place! When I call Rugby to pay the bill I'm usually treated poorly and they always insist that the issue is with the mail. It sure seems odd that I always get a final notice statement but never a bill! They're lucky that my local agent is a good friend and a nice guy, other wise I would have switched again by now!
    By Chris Dieterbilt, February 23, 2018

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